Proflove Legal Hub

Effective Date: September 2, 2025

Privacy Policy
  • Account info: Gmail login, name, profession, profile & cover image, hobbies, bio.
  • Content: Uploaded videos, profile details, messages.
  • Booking & Payments via Stripe (we do not store full card details).
  • Data retention & deletion: Request deletion and your data will be permanently removed.
  • Age requirement: 16+

Full details: View Privacy Policy

Terms & Conditions
  • Eligibility: Must be at least 16 years old.
  • Account registration with Gmail login & accurate info.
  • User content: You retain ownership; we have license to display it.
  • Messaging: Chat system not end-to-end encrypted; avoid sensitive info.
  • Bookings & Payments: Secure via Stripe; disputes handled by admin & Stripe.
  • Prohibited: Illegal, harmful, offensive content; unauthorized promotions.

Full details: View Terms & Conditions

Community Guidelines / Content Policy
  • Acceptable: Appropriate content for 16+ users, no violence, harassment, hate speech.
  • Prohibited: Illegal, adult, spam, scams, impersonation, malware.
  • Reporting: Violations may result in content removal, warnings, or account suspension.
  • Booking & Payment disputes: See Refund Policy.
  • Safety: Do not share sensitive info in chat; report abusive behavior.

Full details: View Community Guidelines

Refund & Cancellation Policy
  • Payments: Processed securely via Stripe.
  • Cancellations: Allowed within set period; after that, non-refundable.
  • Refunds: Subject to admin approval; may take 5–10 business days.
  • Non-refundable: Completed services, late cancellations, policy violations.
  • Dispute resolution: File a claim with admin team or Stripe as applicable.

Full details: View Refund & Cancellation Policy